Soft Peaks Confections - FAQ | Macaron, Cookie, Macaroon, Gluten-free, French macarons, Los Angeles, CA, Wedding, Events, Pastry, Dessert, Confections, Special occasions, Unique dessert, French, French cookies, Paris, One-bite

 
 

FAQ
What makes a macaron?
Macarons are made mainly with almond flour, egg yolks, and sugar.

Why are your macarons so different in colors from others?
We do not use food coloring in any of our macarons or fillings. 
We allow the locally sourced natural ingredients to determine the color of our macarons. 
And who really wants to eat a neon yellow macaron? 

I'm allergic to nuts, can I eat macarons?
Almonds are a basic ingredient of macarons and are in every shell. 
You should consult with your doctor regarding specific nut allergies.

Is it kosher?
We are not kosher certified but the macarons do not contain any meat products and they are dairy.
Macarons can also be kosher for Passover because they do not contain any wheat.

Is it gluten free?
Yes, macarons do not contain any gluten.

How do I order?
We accept orders online on our orders page.
Please contact us by email at info@softpeaksconfections.com or through the website contact us section regarding your special order.

I've placed my order, now what?
We'll get right on it! Please allow us up to 48 hours to process your order as all orders are baked fresh.

 

When will my macarons ship?
We will ship your order within 48 hours via USPS Priority (1-2 days). We only ship our macarons Monday-Thursday. Macarons are perishable and we would not want them to stay in a shipping company storage facility during the weekend. Once your order is on its way, we will email you your tracking number. Please ensure there is someone to receive the package as we cannot be responsible for packages left outside or in the heat.

I've ordered multiple packages, why do I have to pay full shipping price on each one?
We take special measurements to make sure your macarons get to you fresh and in one piece. We  do not consolidate assortments into one big package. Macarons are very fragile and each assortment is packed individually in a specialized box with ice pack, cool shield bubble warp, and some cushioning to absorb shocks.  

How do I store them?

Refrigeration: keep in an airtight container for up to three days. Before serving, bring the macarons to room temperature (about two hours).
Freezing: Individually wrap the macarons in plastic wrap and place in an airtight and crush-proof container. 
To thaw refrigerate overnight in container and bring to room temperature before serving.

 

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Soft Peaks Confections | 6520 platt ave | unit 354 | west hills | CA | 91307